kjfb's Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Scope

This Privacy Policy sets out the rules for collecting, using, storing, and protecting information between the kjfb platform ("kjfb", "we", "our") and its users ("you", "your"). When you use the https://kjfb.bar website or any associated mobile application, the terms of this policy apply automatically.

kjfb operates a secure online entertainment platform for users in Bangladesh. We believe you should have full control over your personal information, and with that in mind we present our data management practices transparently.

This policy was last updated in January 2026. If any changes are made to the policy, we will publish a notice on the website and notify you at your registered email address.

2. What Information We Collect

kjfb collects various types of information to operate its services properly. This information is gathered from two main sources — information you provide directly, and technical information collected automatically.

2.1 Information You Provide Directly

When you create an account or use services on kjfb, the following information may be collected:

• Full name and date of birth (for identity verification)
• Email address and mobile number
• bKash, Nagad, Rocket, or Upay account number (for financial transactions)
• Bank account details (where applicable)
• Government-issued ID information (for age verification and KYC process)
• Password and security question answers
• Content of messages sent via support chat or email

2.2 Automatically Collected Information

When you use the kjfb website or app, certain technical information is stored automatically:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Log data on pages visited, time spent, and click patterns
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

3. Purpose of Data Use

kjfb uses collected information only for defined and legitimate purposes. No information is used for unauthorised or unnecessary activities.

3.1 Service Delivery & Operations

• Completing account registration and management
• Securely processing deposits and withdrawals
• Applying bonuses and promotional offers to eligible accounts
• Ensuring 24/7 customer support and issue resolution

3.2 Security & Compliance

• Preventing fraud, money laundering, and illegal activity
• Age verification — only persons aged 21 or above may use the platform
• Managing deposit limits and self-exclusion processes under responsible gaming policy
• Meeting applicable legal and regulatory obligations

3.3 Improvement & Personalisation

• Improving website and app performance
• Providing game recommendations based on your preferences
• Identifying and resolving technical issues on the platform
• Informing you about new services or offers (subject to your consent)

4. Data Storage & Security Measures

kjfb follows industry standards to protect your information. Both technical and administrative layers of security are in place across our servers and data pipelines.

4.1 Technical Security

• 256-bit SSL/TLS encryption used for all data transmission
• Sensitive data stored on servers (passwords, financial details) kept in encrypted form
• Regular security audits and vulnerability assessments conducted
• Firewalls and intrusion detection systems kept active

4.2 Administrative Security

• Only authorised staff have limited access to information on a need-to-know basis
• Regular privacy and data protection training for staff
• Confidentiality agreements signed with third-party partners

4.3 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet legal requirements thereafter. Financial transaction records are kept for the period required by applicable law. Data that is no longer needed is securely deleted once its purpose has been fulfilled.

5. Data Sharing & Third Parties

kjfb never sells, rents, or exchanges your personal information for advertising purposes. However, in certain specific situations, limited information may be shared with trusted partners.

5.1 Service Provider Partners

Necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process financial transactions. These partners have their own privacy policies and are bound by data protection obligations.

5.2 Technology Service Providers

The minimum information operationally required is shared with selected technology partners for game operations (such as providers like Pragmatic Play, Spribe, JILI, or PG Soft), cybersecurity, analytics, and hosting services.

5.3 Legal Obligations

Information may need to be disclosed in response to a court order, a valid request from a government regulatory body, or as required by applicable law. In such cases, we provide only the minimum information we are legally required to.

6. Cookie Policy

kjfb uses cookies and similar technologies to improve the user experience and ensure the platform operates properly.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and preventing technical errors. They cannot be disabled, as the service cannot be delivered effectively without them.

6.2 Functional Cookies

These cookies are used to store your language preferences, previous gaming preferences, and customisation settings to improve your experience on future visits.

6.3 Analytical Cookies

Analytical cookies are used to analyse which sections of the website are visited most, and where users encounter difficulties, in order to further improve the service. This information is collected and processed anonymously.

You can control non-essential cookies by changing your browser settings. Please note that disabling cookies may limit the functionality of some services.

7. Your Rights

You have the following rights regarding your personal information held by kjfb. To exercise these rights, contact [email protected].

7.1 Right to Access

You can find out at any time what information kjfb holds about you. Upon request by email, the information will be provided within a set timeframe.

7.2 Right to Rectification

If any of your stored information is incorrect, you can request a correction. This can be done directly from your account settings or with the help of the support team.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You can object to your information being used for specific purposes, including sending marketing messages. If your objection is accepted, use of your information for that specific purpose will stop.

7.5 Right to Data Portability

You can request to receive the information you have provided in a structured, readable format that you can use elsewhere.

8. Protection of Minor Users

kjfb services are for persons aged 21 or above only. We do not knowingly collect information from any minor. Age is verified at the time of account registration.

If we become aware that information from a minor has been collected, that account will be closed immediately and all associated information will be deleted. If a parent or guardian suspects their underage child has used kjfb, please contact [email protected] immediately.

9. International Data Transfers

The technical infrastructure used to operate kjfb's services may be located in various countries. In such cases, your information may be transferred internationally.

Regardless of where information is stored or processed, we ensure that the same standard of protection is maintained. Protection is ensured through applicable standards and agreements governing international data transfers.

10. Policy Changes & Updates

This Privacy Policy may be revised from time to time due to business changes, technological developments, or regulatory changes. For any significant changes:

• A notice will be published in a clearly visible place on the website
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the page will change

Continued use of kjfb after any changes will be taken as your acceptance of the revised policy. If you object to the changes, you may request that your account be closed.

11. Responsible Gaming & Data Protection

kjfb treats responsible gaming with the utmost importance. To this end, information about your gaming behaviour is analysed to identify potentially problematic gaming patterns.

Based on this analysis, we may contact a user if necessary, recommend setting deposit limits, or provide information about self-exclusion options. To learn more about responsible gaming, visit our Responsible Gaming page.

12. Contact & Complaints

If you have any questions, requests, or complaints about this Privacy Policy, please contact our support team. kjfb is ready to provide support in Bengali and English 24 hours a day, 7 days a week.